How to transfer content ownership when deactivating a user

Overview

Before deactivating a user, Tettra allows you to transfer the content they own to another team member.

Details

When deactivating a user, a page will appear prompting you to bulk transfer the user's content to an active team member.

If you want to transfer the content to multiple team members, you can change the owner of each page and item one by one.

Categories  

Any public or team-level categories that do not have other owners will get transferred to the user you reassign content to. Private categories will remain private and may be reassigned separately by a user with access to that category.  

Pages  

All pages owned by the deactivated user will be transferred to the new owner, along with any verifications set up for those pages. Any edits made to the pages will remain attributed to the original user.  

Page requests  

Any open/incomplete page requests assigned to the deactivated user will get reassigned to the new owner. Closed requests or requests that were opened by the deactivated user will not be affected.  

Questions  

Any unanswered questions assigned to the deactivated user will get reassigned to the new owner. Answered questions or questions asked by the deactivated user will not be affected.

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