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Tettra Help Docs

How Slack shortcuts and slash commands work

Slash commands (also known as shortcuts) are special actions you can use in Slack. Tettra’s slash commands let you do the following:  

  • Search for Tettra pages in any Slack channel or direct message 
  • Create page drafts directly from Slack 
  • Request a new page inside of Slack

Available Slack commands 

  • Searching for pages: Type /tettra find {query} to search your knowledge base. 
  • Creating pages: Type /tettra new {title} to create a new page. 
  • Request a page: Type /tettra request {title} to request a page. 
  • Request a page assigned to a user: Type /tettra request @user {title} to request a page from that user. 
  • Help: Type /tettra help to view a list of commands as shown below.



Searching in Slack

To search for a Tettra page from Slack, click the shortcut icon as shown below, search  tettra, and click on the Tettra app that will appear above the search field. You can also type /tettra.




Add the word find before the term you want to search for: /tettra find [search term]



The results from Tettra are only visible to you. If you'd like to share a page within a Slack channel, click  Share with channel, and the content from the Tettra page will display in Slack.

Requesting a Tettra page from Slack

To create a page request from Slack, you need to add the word  request and then the title: /tettra request [title]

You can also assign a page request to a teammate by including an @mention: /tettra suggest @[slack username] [title]

Creating Tettra page drafts from Slack

To create page drafts in Tettra right from Slack, you need to add the word  new and then the page title: /tettra new [page title]

 To edit the draft, click the  Edit draft link that will appear, and you'll be redirected to the page editor to write your content.




Creating a page request from an existing Slack message

Just hover over any Slack message, click  More actions, select Suggest a page Tettra Wiki, and fill out your page request details.




Once you've done this, three things will happen:

  1. The page request will be  added to your Tettra account so that people know the page is being worked on.



2. A notification will be sent into the Slack channel so that everyone knows the page request was captured.


3. The assignee will be  notified via Slack and email that a teammate requested them to write a page.