How Slack channel notifications work

Overview

Tettra can notify Slack channels of events that occur in a Tettra category (or a default channel for uncategorized items). You can opt to send notifications for the following events:

  • A page is created
  • A page is updated

For connected categories, Tettra will automatically send a notification to the corresponding Slack channel when:

  • A page is commented on
  • A page request is created
  • A question is posted or answered 

How it works

Connect a Tettra category to a Slack channel

When you're on the category page, click the kebab menu, and then click Edit category.

On the lower part of the pop-up that will appear, click on Select Slack notifications and choose the channel or direct message you would like to send category notifications to. Once you have selected it, click Update category.

Set a default/uncategorized notification channel

Click on Categories on the left sidebar, and scroll to the bottom of the page.

Click on Select Slack notifications and choose the channel or direct message you would like to send uncategorized notifications to. Then click Update uncategorized channel.

Slack notification examples

Once your Tettra categories are connected to Slack channels, you'll have a few options to send notifications in Slack. 

New page notification

After you publish a new page in a connected category, at the top right of the page, you can send a Slack notification by pressing the Notify #{channel name}:

The content of the page will be sent to Slack, and your team can click Show more to view the entire page right in Slack. Clicking the page title links to the page in Tettra:

Page updated notification

When a page is updated, and you send a notification to Slack by clicking the Notify #channel button, you'll send an update notification to that Slack channel. Your team can click View changes to view the version history of the page and the changes made during the last edit. Learn more about version history.

New page request notification

Your team will receive a channel notification when a new page request is created in a connected category. Click the title of the page request to open it in Tettra:

Request to update page notification

When your teammate asks for a page to be updated, a notification will be sent into the Slack channel connected to the page the category lives in:

New question notification

When a new question is asked and categorized, a notification will be sent into the connected Slack channel:

New answer notification

When a question is marked as answered, a notification will be sent into the Slack channel connected to the Tettra category:

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