Troubleshoot Slash Command on Slack
The Tettra slash command isn't working correctly. For example, the /tettra option does not show up in your Slack app.
You can fix the Tettra slash command by resetting your Slack app permissions. Below is a step by step guide:
Step 1: Settings & administration
When you're on your Slack Workspace, click on the Workspace name on the top left. Click Tools & ettings and on the menu that will appear, click Manage apps.
Step 2: Tettra Wiki
This will take you to the Slack app directory. Look for and then click on Tettra Wiki.
Step 3: Configuration
Click on App Details:
Once you'd redirected to the Tettra app page, click Configuration.
Step 4: Remove app
On the Configuration tab, scroll to the bottom and click Remove App.
A confirmation pop-up will appear. Click Remove App again.
Step 5: Reconnect Slack
- Click your team's name at the top left of the page, choose Team Settings.
- Click Team integrations and then Slack
- Click Connect your Slack Workspace.
Step 6: Allow
This will redirect you to the permissions confirmation page. Click Allow.
Step 7: Refresh
Refresh Slack on your browser or restart your Slack app if you're using the app.