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Tettra Help Docs

  • Category IconGetting Started
  • Category IconUsing Tettra
  • Category IconIntegrations
  • Category IconUsers & Permissions
  • Category IconAccount Management
  • Category IconBilling & Payments
    • Billing Permissions
    • How to update your subscription plan or billing cycle
    • How to update your team's billing email, billing address, and payment method
    • What is the difference between the Basic and Scaling plans?
    • Where can I find the billing page and invoices?
    • About the Basic Plan User Limit
    • How to upgrade to a paid subscription
    • Does Tettra have an affiliate program?
    • How to cancel your subscription
  • Category IconSecurity
  • Category IconTettra's AI Features

How to update your subscription plan or billing cycle

If you are subscribed to one of our standard subscription plans, you can update your plan and billing cycle.


Only a user with Billing Permissions can update the billing settings.


Step 1. Billing Settings

  1. Click your team's name in the top left of Tettra.
  2. Choose Team settings.
  3. Click Billing.
  4. Click the button Change or view billing details.


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If you don't have a card on file, you'll need to add one first. Learn more about the Billing Admin role.


Step 2. Add/edit

From this portal, you can:

  1. add/edit payment methods,
  2. change your plan, 
  3. edit your contact info, 
  4. and view your past invoices.


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Related

  • Billing and payments overview
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