How to update your subscription plan or billing cycle

Overview

If you are subscribed to one of our standard subscription plans, you can update your plan and billing cycle.

Only the Billing Admin can perform this action.

Process

Step 1. Go to your Tettra account and click your team's name to access the dropdown menu. Click Billing.

Step 2. Click "Change or view billing details".

If you don't have a card on file, you'll need to add one first. Learn more about the Billing Admin role.

Step 3. From this portal, you can add/edit payment methods, edit your contact info, change your plan, and view your past invoices.

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