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Tettra Help Docs

About the monthly analytics email

To help you assess whether your team is running effectively through the help of your Tettra wiki, you will receive stats from your account through a monthly email report.


The monthly analytics email is only available on the Scaling and Professional plans. Learn more about our plans here.


Usage analytics reports are sent to all Admins, but you can add more recipients if you'd like. Reach out to our team@tettra.co, and we would be happy to take care of that for you.


About the data

Tettra's usage analytics will show you which of your pages are viewed the most and who's contributing to your Tettra account. We'll send you a monthly report that contains detailed analytics about the following in email format:  


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Overview:

  • The number of pages created and
  • the number of pages viewed,
  • over the past 3 months.



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Top pages:

  • The pages viewed the most, 
  • who authored them, 
  • and the view count.


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Top authors:

  • The most active page creators 
  • The number of pages each user created and viewed


Attached CSV Files

Attached to the analytics email, you'll find 3 .csv files with a greater level of detail and the raw analytics data. 


Tettra User Activity

The user report includes a list of users, their role types, and activity in your Tettra space. Here's an example:


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Tettra Page Activity

The page report catalogs all of your Tettra pages, their categories, creators, and usage. Here's an example:


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Tettra Question Activity

The question report lists the questions asked in Tettra, their categories, creators, and data about answers.


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Pulling analytics on demand

Admins can pull account analytics for each month anytime. 


  1. To start, click your team name in the top left of Tettra.
  2. Then click Team Settings.
  3. Click Usage analytics.


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Select the month and year of the analytics report you'd like, and click Request analytics. An email will be sent to your inbox with that month's analytics along with .csv files of the raw data.


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