How searching in Tettra works

Overview

Tettra's search function helps users find their documentation through the use of keywords. There is an auto-suggest and filter-by-category feature, which helps speed up searching and pinpoint content fast.

Details

What is indexed for search?

Tettra's search function looks for keywords in the following:

  • page titles
  • headers
  • page content
  • tables
  • file attachment names
  • external doc names
  • questions and answers
  • page requests

We do not currently index the following:

  • comments on a page
  • content in attached files, embedded resources, or iFrames
  • templates
  • the body content of external documents

Order of relevance

When you search in Tettra, the auto-suggest view will split the results into pages, external docs, and questions.

Search results are given priority based on the following order: 

  1. Page title matches
  2. Header matches in descending order from H1 to H3
  3. Content on a page

If two pages contain the exact search term, the most recently updated page will take priority. The frequency of keyword usage on a page will not impact how we prioritize search results.

Filtering search results by category

Hit [Enter] after typing a search term to go to the search results page.

You can filter search results by category on the category list found on the right side of the screen.

Filtered categories are highlighted in grey. You can deselect a category from your filtering criteria by clicking it a second time.

Multi-word searches

While we support multi-word searches, we currently display results only if both terms are located in the same paragraph or table cell.

Typo-tolerance vs. exact match

Our search functionality helps account for any typos in your search terms. The minimum characters required to accept one typo is five characters.

Meanwhile, the minimum for two typos is 10 characters. Switching two letters in a single word (i.e., "Tettra" vs. "Tettar") counts as one typo.

Supported languages

All languages/characters are supported so long as they match the language/characters of your documentation.

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