External Sites (BETA)

This feature is currently in beta; please reach out to us if you would like to participate.

About External Sites

External Sites lets you turn any Tettra category into a stand-alone website that can be either public or team visible. This support site is an example of a published external site. The sidebar contains subcategories and pages within the category that's set up as the external site.


Here's what that category looks like in our Tettra space:


This can be used for: 

  • customer facing help centers
  • documentation for partners
  • new employees

Your external site is a category in your Tettra workspace and it will show up in search alongside your existing Tettra documentation and can be managed in a single place.

Setting Up Your External Site

To set up an external site, first identify a category you'll want to share with the world. This could be an existing category, or a category you create. This article explains how to create a new category - there's a Create a new category button on the bottom left of your Tettra space.

After you know which category you want to make public, head to your account settings and navigate to "External sites". Click the Create an external site button.


These are the items you'll need to enter:

  • The category to make into an external site
  • A logo for your external site (optional)
  • The title - it's not the same as your category title, which is not publicly visible
  • Description - this shows up at the top of your external site beneath the title
  • Subdomain - this will appear in the URL for your site
  • Custom domain  - if you'd like, you can use your own domain for this site
  • Search - you can enable or disable a search box, which will appear on the top right of your site


Editing Your External Site

To edit the contents of your external site, navigate to the category in your category list in Tettra. You can edit the pages in that category like any other, and those will show up in your external site.

To make changes to settings such as the title, domain, and logo:

  1. navigate to External sites in your Team Settings
  2. then click on the three dots to the right of that site, and 
  3. click Edit.


Here you'll see the same options as when creating the site:


Settings: Private and Public

At the bottom of the edit window, there's the option to change the external site to Private:


A private external site cannot be viewed by anyone outside your organization. This setting is helpful to remove a site from public view quickly, without the extra steps of deactivating and reactivating it (for example, to take it down to make changes).